Privacy & Security

1benbet Privacy Policy
Your Data, Our Responsibility

Your personal information is fully protected at 1benbet. This page transparently explains what data we collect, how we use it, and the measures we take to keep it secure.

Last Updated: January 2026
Section 01

Introduction & Scope

1benbet is one of Bangladesh's most trusted online betting platforms. We believe your personal data privacy is a fundamental right — not a privilege. This Privacy Policy was created to honor and uphold that right.

This privacy policy applies to the 1benbet website, mobile app, and all our digital services. Whenever you use 1benbet – whether registering, placing bets, making payments, or simply browsing – this policy is in effect.

Important

This Privacy Policy has been written with Bangladeshi users in mind and follows internationally inspired data protection standards (GDPR-influenced).

By registering with 1benbet, you voluntarily consent to this Privacy Policy. Continued use of the service also constitutes acceptance. You may withdraw your consent at any time, though this may affect your ability to use certain services.

This policy is updated periodically. The date of the latest revision appears at the top of the page. We will notify you by email before any major changes take effect.

Section 02

What Data We Collect

1benbet only collects data that is genuinely needed to deliver services, maintain security, and meet legal obligations. We do not collect excessive or irrelevant information.

Data Type Example Reason for Collection
Identifying Information Name, date of birth, nationality Account Verification & Age Confirmation
Contact Information Email, Phone Number Account Access & Communications
Identity Documents NID, Passport, Driving License KYC Verification & Fraud Prevention
Financial Information Mobile Pay/Nagad number, transaction history Payment Processing
Device & Browser Information IP address, browser type, OS Security & Fraud Detection
Usage Data Betting history, login times, click patterns Service Improvement & Personalization

The above information is collected in three ways: (1) directly from you – such as during registration, (2) automatically through your usage – such as login logs, and (3) from third parties – such as payment gateway verification.

What We Don't Collect

1benbet never collects your social media passwords, full bank card numbers, or location data without your explicit consent.

Section 03

Purpose of Data Use

1benbet uses your data only for specific, legitimate purposes. We never use your information for anything you have not been informed about.

  • Account Management: For registration, login, password recovery, and account settings management.
  • Service Delivery: For processing bets, paying out winnings, applying bonuses, and activating promotions.
  • KYC Verification: To verify your age and identity, as required by law.
  • Fraud Prevention: To detect unusual transactions, multiple accounts, and unauthorized access attempts.
  • Customer Support: To handle your complaints, queries, and disputes.
  • Marketing Communications: To send you offers, promotions, and updates, with your consent.
  • Legal Obligations: To meet regulatory requirements and comply with Anti-Money Laundering (AML) regulations.
  • Service Improvement: To improve platform functionality, design, and overall user experience.
Right to Opt Out of Marketing

You can unsubscribe from marketing emails at any time. Update your notification preferences in Account Settings, or send a request to support@1benbet.bet.

Section 04

Data Sharing & Third Parties

1benbet never sells your personal data. However, limited information may be shared with trusted partners under specific, necessary circumstances.

  • Payment Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the information required to process transactions.
  • KYC Service Provider: A trusted third-party verification service is used to confirm your identity.
  • Technology Provider: Trusted partners for cloud hosting, data analytics, and cybersecurity.
  • Legal Authorities: Data may be disclosed to government authorities when required by court order or legal obligation.

All third-party partners are contractually required to comply with 1benbet's privacy standards. They receive only the data necessary to perform their specific function — nothing more.

No data shared with advertisers

1benbet does not sell or transfer your personal data to any advertisers or marketing networks. All our marketing activities are managed entirely in-house.

Section 05

Cookies & Tracking Technologies

1benbet's website and app use cookies and similar technologies to make your browsing experience smoother and more secure.

  • Essential Cookies: For maintaining login sessions, security tokens, and core site functionality. Disabling these cookies will prevent the site from working properly.
  • Functional Cookies: To remember your language preference, time zone, and display settings.
  • Analytics Cookies: To understand which parts of the site are used most — fully anonymized data only.
  • Security Cookies: To detect suspicious activity and protect your account.

Most browsers give you control over cookies. You may disable non-essential cookies at any time, though doing so may limit some features.

Section 06

Data Retention Period

1benbet does not retain any data longer than necessary. Separate retention periods are defined for each category of information.

  • Account Information: For the full duration your account is active, and for 5 years after closure (legal requirement).
  • Transaction Records: 7 years from the date of the last transaction — as required under anti-money laundering legislation.
  • KYC Documents: Stored securely for up to 5 years after account closure.
  • Support Contact: Deleted 3 years after last contact.
  • Analytics Data: After 13 months, with personally identifiable elements removed.
  • Marketing Preferences: Deleted within 30 days of unsubscribing.
What Happens After Expiry

Once the retention period expires, data is automatically deleted through secure methods or anonymized in a way that makes it impossible to identify you.

Section 07

Your Data Rights

You have full control over your personal data at 1benbet. To exercise any of the rights listed below, email us at support@1benbet.bet — we will respond within 30 days.

Right to Know

You can find out exactly what data we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data beyond what is required by law.

Right to Portability

You can download your data in a structured, portable format.

Right to Object

You may object to the processing of your data for specific purposes.

Right to Restriction

You may request that the processing of your data be temporarily suspended.

Section 08

Security Measures

1benbet uses industry-leading security technology to protect your data. Our security framework is built in multiple layers, so that if one layer fails, the others continue to provide protection.

  • SSL/TLS Encryption: All data transmitted from your browser to our servers is protected with 256-bit encryption.
  • Database Encryption: All stored sensitive data is encrypted at rest — even if the database were compromised, the data would remain unreadable.
  • Two-Factor Authentication (2FA): You have the option to enable 2FA for an extra layer of security on your account.
  • Firewall & DDoS Protection: Advanced firewalls are active at all times to defend against external attacks.
  • Regular Security Audits: Independent security experts regularly audit our systems.
  • Staff Training: All staff with access to data undergo rigorous privacy training.
In the Event of a Data Breach

In the event of a security breach, we will notify affected users by email within 72 hours and advise them on the necessary steps to protect themselves.

Section 09

Children's Privacy

1benbet strictly prohibits the use of its services by anyone under 18. We never knowingly collect personal information from minors.

Age is verified at registration, and identity documents confirming age are required during the KYC process. Any account suspected of belonging to a minor is immediately suspended and the associated data is deleted.

If you believe a minor is using our platform, please notify us at support@1benbet.bet.

Section 10

Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out to our dedicated team. We typically respond within 5 business days, and no later than 30 days.

Response Time
5 business days (up to 30 days maximum)

If your complaint remains unresolved, you have the right to file a complaint with the relevant data protection authority.

Frequently Asked Questions

No, 1benbet never sells your personal data. Limited information may be shared with trusted partners for essential purposes such as payment processing and KYC verification, but only under strict agreements and strictly on a need-to-know basis.

Due to legal obligations, certain data (such as transaction records) must be retained for a specified period even after account closure. All data is securely deleted once that period expires. To request account closure, contact us at support@1benbet.bet.

Send an email to support@1benbet.bet with the subject "Data Access Request". We will provide a full summary of all information we hold about you within 30 days.

At login, we verify your approximate location based on IP address – solely for security purposes (such as alerting you to logins from unfamiliar countries). We do not use GPS or real-time location tracking.

A notice will be sent to your registered email before any major changes take effect. For minor updates, the "Last Updated" date at the top of this page will reflect the change. We recommend checking this page periodically to stay informed.

Why Your Data Is Safe with 1benbet

A quick overview of the core pillars of our privacy protection framework.

End-to-End Encryption

Every data transfer from your device to our servers is secured with 256-bit SSL/TLS encryption. Even if intercepted, the data cannot be read.

Strict KYC Verification

Every account requires identity verification to be complete. This protects you from fraud and identity theft, and keeps the platform secure for everyone.

Two-Factor Authentication

Enabling 2FA means that even if your password is compromised, no one can access your account. This extra layer of protection is completely free.

Regular Security Audits

Independent cybersecurity experts regularly test our systems. Any vulnerabilities found are patched immediately, before they can be exploited.

No Data Sales. Ever.

1benbet's business model does not depend on selling your data. Our revenue comes from fair, legitimate services — your privacy is not a product.

Transparent Communication

You will be notified in advance of any changes. We believe transparency is the foundation of long-term trust.

Start Betting in a Safe Environment

1benbet welcomes you with your privacy and security fully protected. Register now and start your betting journey on a platform you can trust.

বাংলা